Under ‘Manage Your Business’, click on ‘Add/Manage Products. Now tap on the ‘+Add Products’ on the bottom of the app, and you can choose to manually add products or even import them directly from Instagram.
Whenever you take any action on the order and change the status according to that action, your customer gets an email notification and SMS about the details of the changed status on their registered email ID and mobile number respectively.
Social media is the most popular way to make your new business go viral. At Dash101, we understand the importance of social media for promoting small businesses and have created tools that help you share your store and your products easily on social media platforms like Whatsapp, Facebook, Instagram, ShareChat, Moj and many more.
Whether it is sharing product images in a single click, sending customer personalised recommendations or your store-related tailor-made messages for a good brand image, we have it all!
Yes, Dash101 is extremely mobile friendly. It has designed keeping in mind the convenience of our customers. In addition to being able to be managed completely from a smartphone, it is also light-weight for faster loading.
You can choose multiple options:
1)Self-collection: No charges apply
2)Online payments- 3% of the bill value as payment gateway charges
3)Cash on delivery (COD)-
b)Via Dash101 shipping partners- click here
For using online payment and Dash101 shipping services:
Activation- Update bank account details with proof on the app
1) Get your money every tuesday directly in your bank account along with a detailed payment report.
2) Only the above applicable charges will be deducted.
3) For detailed payment process, click here.
NDR, also known as non-delivery report is a term used when an attempted delivery by the 3PL could not be completed. In simple terms, if your shipment was sent out for delivery to your customer but for some reason did not reach your customer, a non-delivery report is generated.
The seller then has two choices – either attempt redelivery or return the package to origin, also known as RTO. If a seller does not take action against the non-delivery report then it reduces the chance of delivery for the case and hence RTO increases for the seller.
Surveys by 3PL courier companies reveal that the most common causes of a failed delivery are as follows:
No, Dash101 also provides shipping and logistics solutions under its sub-brand, Dash101 Logistics. It is integrated into the app and you can also login to the logistics dashboard separately on the web.
Yes, you can choose to ship from any of our 8+ courier partners. You can also allow our smart engine to help you choose the cheapest and fastest delivery partner, or create custom priority lists with courier partners of your choice.
If you have an online store on Shopify or WooCommerce, you can easily integrate your online stores on our dashboard. We are currently working to help open our integration services to include other platforms as well.
RTOs or Return to Origin is when a customer returns an order after accepting it. If for some reason, the customer would no longer want their delivery, they can choose to return it and it gets returned to the manufacturer. We also offer delivery to another address in returns.
Yes, once you place the shipment order on the Dash101 seller panel and add the customer details, you’re done! The delivery partner will send a delivery associate to pick up your parcel, provide you with timely updates at different delivery stages and deliver it to your customer.
Dropshipping is a technical term for reselling. A risk-free, no-investment business model, dropshipping or more commonly known as reselling, is one of the most popular businesses among new entrepreneurs.
You can definitely start your own reselling business on Dash101. In fact, Shop101- a reselling platform made by the same brains behind Dash101 is India’s #1 trusted reselling app. You can start your own store on Dash101 and sell products from Shop101 on Dash101 too.
Dash101 is an online platform for independent sellers and each shop is free to set up its own return and exchange. However, setting up customer-friendly policies help in more sales and happy customers.
Letting your customers know about your website is easy. You can create your own business logo or visiting cards to help your business stand out. You can also share these visiting cards with your customers through WhatsApp directly from our app.
Sharing your website link and products with your customers is the best way to help you grow your sales. You can also take advantage of our RapidGrow and MegaBoost plans that can help you grow your business by 10x!
RapidGrow plan by Dash101 is a paid subscription plan which gives members access to some of our exclusive features. The features included in this package will help them grow their business 10 times in a very short period of time giving them an edge over their competitors.
Some of the features include the removal of Dash101 branding from their online stores, making online stores SEO-friendly, optimising stores for Google and Facebook ads to get more leads, shoutouts on social media, and much more. For details of the plan, click here.
MegaBoost plan is a paid subscription plan by Dash101 which helps members grow their business ten-fold. Some of the features include access to premium themes for beautification of the online store, addition of unlimited products, inventory management, huge discounts on shipping, and much more. For details of the plan, click here
You should start with the following steps –
1) Promote products on your page : Upload products on Shop101 app and post product links on your Facebook wall or page directly from the app.
2) Set quick replies : Set instant replies for your customers enquiring on your Facebook page.
Facebook Page > Settings > Messaging > Send Instant Replies…
Message Sample –
Dear Customer, we will get back to you shortly. In the meantime, check out our website – https://www.shop101.com/AwesomeStore.